AnyBackup Customer Success Services
Aishu AnyBackup Cloud is a backup service jointly created by HUAWEI Cloud Infrastructure Services, which is suitable for hybrid IT architecture and reduces TCO through on-demand subscription
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AnyBackup Customer Success Services

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  • Description
  • Pricing
  • Support
  • Customer Case

Highlights

  • Simplified and visualized data protection management, reducing operation and maintenance management costs
  • Provide second and hour level data protection solutions for businesses with different SLA requirements to meet different RPO/RTO goals
  • Wide compatibility, covering traditional and modern workloads, achieving unified protection
  • On-demand subscription to reduce TCO investment

Parameters

Version
V1.0
Category
Maintenance Service
Operating System
Linux
Release Date
Oct 25, 2024
Delivery Period
7 days
Detail
Service type description:
On-site Deployment-EU-First-time:
Service configuration: The implementation personnel will evaluate the delivery of people and days based on the actual situation of the project.
Service Content:Based on the project construction goals, the TPA project management method is used for installation and implementation to help customers complete the installation and implementation of the product, including 3-day service. If you need more Man-Day services, you need to purchase On-site Deployment-EU-Man-day.

On-site Deployment-EU-Man-day:
Service configuration: The implementation personnel will evaluate the delivery of people and days based on the actual situation of the project.
Service Content:Cooperate with the On-site Deployment-EU-First-time to provide more human and daily services.

AnyBackup Remote Deloyment Service - EU:
Service configuration: The implementation personnel will evaluate the delivery of people and days based on the actual situation of the project.
Service Content:Provide remote product deployment, launch and use guide service by certified engineer , to assess the man/day and quoting according to the planed workloads.

AnyBackup Training Service:
Service configuration: The implementation personnel will evaluate the delivery of people and days based on the actual situation of the project.
Service Content:AnyBackup training services are provided remotely to customers. Depends on customer demands, training courses may include product features introduction, best practice, product maintenance skills & tools, product integration approach, and etc.

AnyBackup Silver Support Service:
Service configuration:Customers subscribe to support services on demand and purchase by year.
Service Content:In the period of service subscription, to provide 7 * 24 hours remote technical support via hotline, web and e-mail, remote health check (once every 12 months).

Pricing

On-site Deployment-EU-First-time

  • On-site Deployment-EU-First-time
  • On-site Deployment-EU-Man-day
  • AnyBackup Remote Deloyment Service - EU
  • AnyBackup Training Service
  • AnyBackup Silver Support Service

Support

User Guide

AISHU AnyBackup Cloud User Guide Download

Support Range

Time:
7* 24 hours
Hotline:
+86-4008801569
Email Address:
support@aishu.cn
Content:
Installation and deployment, 7 x 24 hours hotline service, email support, website support, remote technical support, system upgrade service

End User License Agreement

Ordering this application means that you agree to the terms and conditions listed in the End User License Agreement (EULA).

Customer Case

Currently no cases.

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