Welcome to use UDESK License Service
This [Service] End User Agreement (the "Agreement") is a legal agreement between you (the "User") and [Beijing Wofeng Shidai Data Technology Co.,Ltd] (the "Service Provider") for the service provider to provide [License Service] to you (the "Service Provider").
I. Entry into force of the Agreement
1. Effective upon user confirmation: The online version of this Agreement is provided by the service provider. When purchasing the [Service], users should read this Agreement carefully and keep this Agreement checked before entering the next purchase process. Once the agreement is confirmed by the user, it shall have the contract effect and be legally binding on the service provider and the user.
2. Valid for use by users: Users can use the Service through License Service. The Service provider will provide an online version of this Agreement for users to read at the appropriate stage. By using the [Service] in any of the foregoing ways, User agrees to accept all terms of this Agreement. If the user does not accept the terms of this Agreement, please do not use the [Service].
Second, the definition of
1. [UDESK License Service] refers to [UDESK License software: online customer service, call center, work order, report, BI data report, text robot, voice robot and other software products].
3. License
1. This [UDESK License Service] is protected by copyright law, international copyright treaties and other relevant intellectual property laws, regulations and treaties. The service is licensed to users and is not for sale.
2. This [UDESK License service 】 【 | copyright ownership] to [Beijing Wofeng Shidai Data Technology Co.,Ltd] all.
3. According to the provisions of this Agreement, Service Provider grants user a non-exclusive and non-transferable License to use this UDESK License Service. Users may not resell or otherwise transfer this license for commercial gain.
Iv. Fees:
1. Users using the UDESK License Service shall pay all fees in accordance with the price system of the UDESK License Service. Service provider reserves the users are not in accordance with the contract to pay all the money before to | or technical support and service for the user, or the right to terminate service and | or technical support.
2. If the name, specification or price of the UDESK License Service has been adjusted when the user intends to renew the License service, the User agrees to perform the renewal according to the new name, specification or price of the UDESK License Service that is effective at that time; If the user does not agree with the name, specifications or price of the new UDESK License Service, the user can not renew the UDESK License service, and the UDESK License Service will automatically terminate upon expiration.
V. Rights and obligations of users
1. Users guarantee that their use of the [UDESK License Service] complies with national laws and regulations, is legal and authentic, and does not infringe the legitimate rights and interests of any third party.
2. User shall pay the fee of [UDESK License Service] in full and on time (if any), otherwise, Service Provider reserves the right to terminate user's use of [UDESK License Service] at any time, and User shall be solely liable for any damage that may be caused by termination of this Service.
3. User warrants that it shall not reverse engineer, decompile or unassemble the UDESK License Service, except for and only for activities expressly permitted by law.
4. The User understands and agrees that
(1) Due to existing technical limitations, the [UDESK License Service] provided by the service provider may have defects, and it is not guaranteed that the service can be properly executed or the expected results of users can be achieved under any circumstances.
Vi. Rights and obligations of service providers
1. Service Provider warrants that it has the legal right to provide users with the use License of the UDESK License Service and guarantees the legality of its copyright.
2. Service Provider undertakes that its provision of this UDESK License Service to users does not infringe the legitimate rights and interests of any third party, including but not limited to the intellectual property rights of the third party. If users are subject to any legal action or administrative proceedings (" Infringement charges ") initiated by any third party as a result of its actions, Service Provider shall bear its legal liability and consequences.
3. Service providers are responsible for upgrading, maintaining and managing the UDESK License Service in a timely manner, and provide users with free consulting and technical support services through telephone and online customer service.
4. Service Provider promises that the [UDESK License Service] it provides to users does not contain:
(1) any virus, sabotage program, computer worm, timer bomb or other computer program that deliberately destroys, interferes with, secretly intercepts or usurps any system, data or personal data;
(2) Any known vulnerabilities, backdoors, malware;
(3) Other unsafe contents that may damage the system security of users.
5. Limitation of Liability: To the maximum extent permitted by applicable law, Service Provider will not be liable for any indirect, accidental, direct, special, punitive or other damages (including but not limited to damages caused by personal injury or property damage) arising out of or in connection with the use or inability to use this UDESK License Service. Due to loss of profit, loss of data, interruption of business, the computer to crash or damages caused by fault, commercial information lost, for failing to perform any liability including integrity or quite attention cause privacy and damage, the damage caused by negligence, or for any pecuniary loss or damage caused by any other loss) shall bear the liability for compensation, Even if the service provider is informed of the possibility of damage.
Vii. Use and disclosure of user data
1. For the purpose of serving users, Service Providers may use User data to provide services to users, including but not limited to sending product and service information to users.
2. Service providers will not disclose user data without user's permission. However, user data will be disclosed in part or in whole under the following circumstances:
(1) Disclosure to a third party with the consent of the user;
(2) Disclose to a third party or administrative or judicial institution according to relevant provisions of laws or requirements of administrative or judicial institutions;
(3) If users violate relevant Chinese laws and regulations, they need to disclose to a third party;
(4) In order to provide software or services required by users, user data must be shared with a third party.
Viii. Term and Termination
1. The term of the [Service] is [12 months, subject to the product cycle purchased by users].
2. Service Provider shall have the right to terminate the provision of this [UDESK License Service] without assuming any responsibility in any of the following circumstances:
(1) The [UDESK License Service] purchased by the user has expired and not been renewed;
(2) The User seriously violates the provisions of this Agreement and fails to correct after the Service Provider notifies the user to do so.
Ix. Modification of the Agreement
1. If any content of this Agreement changes, Service Provider shall prompt users to modify the content in an appropriate way.
2. If the user does not agree with the modification of the terms of this agreement, the user has the right to stop using the UDESK License Service. In such case, Service Provider shall refund the remaining fees (if any) to User and give User a reasonable period of time before terminating the Service to perform data backup, download, save, migrate and other necessary work. If the user continues to use the UDESK License Service, the user is deemed to have accepted the modification of relevant terms of the Agreement made by the service provider.
Law and dispute resolution
1. The conclusion, execution and interpretation of this Agreement and dispute resolution shall be governed by [Laws of the People's Republic of China].
2. Any dispute arising from the execution, performance or interpretation of this Agreement shall be settled by both parties through friendly negotiation. If no agreement can be reached through negotiation, either party shall file a lawsuit with the People's Court of [place of defendant].
11. Supplementary Provisions
1. If any provision of this Agreement is deemed to be invalid or unenforceable, such provision may be separated and the remainder shall remain in force.
2. Headings in this Agreement are for convenience only and do not define, limit, interpret or describe the scope or limits of the terms.
3. Service Provider may transfer all of its rights and obligations under this Agreement to a third party on the premise of [30] business days' prior notice to the User based on its own operating conditions without obtaining the prior consent of the User. The assignee of the service provider shall be bound by this Agreement, and the service provider and its assignee shall be jointly and severally liable for the performance of this Agreement.